FAQ - MetaAdManager | Frequently Asked Questions
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Frequently Asked Questions

Find answers to common questions about MetaAdManager

What is MetaAdManager?

MetaAdManager is a comprehensive platform designed to help marketers and agencies manage Facebook ad accounts efficiently. Our tools automate repetitive tasks like creating ad accounts, managing permissions, creating Business Managers, boosting posts, and more.

How do I get started with MetaAdManager?

Getting started is easy:

  1. Create a free account
  2. Choose a subscription plan that fits your needs
  3. Complete your payment (all payments are non-refundable)
  4. Log in and start using our tools

After subscription approval, you'll have access to all tools in your plan.

Why do I need to provide Facebook cookies?

Our tools need to authenticate with Facebook to perform actions on your behalf (creating ad accounts, managing permissions, etc.). We use Facebook cookies to establish this authenticated session.

Cookie Collection Method: MetaAdManager uses official browser extensions and secure methods to collect Facebook cookies. These cookies are then used to authenticate your session and perform the requested actions. Your cookies are never stored permanently and are only used during your active session.

What tools are available on MetaAdManager?

We offer 10+ professional tools:

  • Ad Account Creator - Create ad accounts with custom currency and timezone
  • BM Creator - Create multiple Business Managers with anti-detection protection
  • Permission Manager - Grant/revoke ad account permissions
  • Invite People - Send bulk invitations to Business Manager
  • Add Partner - Add partner businesses to ad accounts
  • Boost Traffic Ads - Launch link ad campaigns instantly
  • CTA Button Updater - Update call-to-action buttons on posts
  • Page Creator - Create Facebook pages
  • Card Backup Tool - Backup payment methods securely
  • Ad Account Invite - Send access requests to ad accounts

How many Business Managers can I create?

Our BM Creator tool allows you to create up to 20 Business Managers in a single batch. We use advanced anti-detection technology to ensure safe and secure creation of Business Managers. Each Business Manager comes with auto-generated business details including name, email, and website, allowing you to scale your operations efficiently.

What permissions can I manage with Permission Manager?

The Permission Manager allows you to grant or revoke the following permissions:

  • Admin Access - Full control over ad accounts
  • Analyst Access - Read-only access to view performance

You can apply permissions to any ad account within your Business Manager instantly.

What subscription plans do you offer?

We offer four subscription plans:

  • 7 Days - $10 total (7 days access)
  • 14 Days - $20 total (14 days access)
  • 30 Days - $40 total (30 days access) - Most Popular
  • 60 Days - $80 total (60 days access)

All plans include priority 24/7 support. Higher-tier plans include advanced tools and higher daily request limits.

Can I get a refund if I'm not satisfied?

No. ALL PAYMENTS ARE NON-REFUNDABLE.

Please choose your plan carefully before completing your purchase. We do not offer refunds, credits, or exchanges for any reason including unused time, partially used periods, or change of mind.

If you experience technical issues, our support team will work with you to resolve the problem, but refunds will not be issued.

What payment methods do you accept?

We accept the following payment methods:

  • Binance Pay - Send payment to Binance ID: 1044032189
  • Cryptocurrency - BTC, USDT (BEP-20/TRC-20), LTC

After sending payment, please upload your payment proof (screenshot/video) and provide the Transaction ID (TXID) for crypto payments. Admin will verify and activate your subscription within 24 hours.

How long does subscription activation take?

After you submit your payment proof:

  • Admin will verify your payment within 24 hours
  • You'll receive an email notification when your subscription is activated
  • You can check your subscription status in the Billing page

During peak times, verification may take up to 24 hours. Please contact support if you haven't received activation after 24 hours.

Is my data safe with MetaAdManager?

Yes, we take data security seriously:

  • All data transmitted between your browser and our servers is encrypted using TLS/SSL
  • Passwords are hashed using bcrypt and never stored in plain text
  • Facebook cookies are used only during your active session and never stored permanently
  • We implement strict access controls and conduct regular security audits

For more details, please review our Privacy Policy.

What is device fingerprinting and why is it used?

Device fingerprinting is an advanced security technology we use to protect your account from unauthorized access.

Here's how it works and why it benefits you:

  • Device ID Detection: When you log in, our system creates a unique identifier (fingerprint) for your device based on your browser characteristics, screen resolution, operating system, timezone, and other technical specifications.
  • Prevent Unauthorized Access: If someone tries to log into your account from an unrecognized device, our system will detect this as an anomaly and block the login attempt.
  • Block Suspicious Logins: Any login attempt from a device that doesn't match your registered fingerprint will be automatically blocked, preventing hackers from accessing your account even if they have your password.
  • Stronger Account Security: Device fingerprinting adds an extra layer of security beyond just passwords. Even if your password is compromised, attackers cannot log in without using your registered device.

This technology ensures that only YOU and your authorized devices can access your MetaAdManager account, making your account significantly more secure against unauthorized access attempts.

How can I contact support?

You can reach our support team through:

We typically respond within 24 hours. For urgent issues, Telegram is recommended.

What should I do if a tool isn't working?

If you encounter issues with any tool, please follow these steps:

  1. Make sure your Facebook cookies are valid and not expired
  2. Ensure you have the required permissions (admin access to Business Manager/Ad Account)
  3. Check that your subscription is active
  4. Clear your browser cache and try again
  5. Contact support with details about the error message

Important Note: If you have tried all the above steps and the tool still isn't working, please wait patiently. Our admin team is actively working on the issue and will resolve the tool problem as soon as possible. Please do not spam the admin inbox with multiple messages, as this will only delay the response time. Once the issue is resolved, you will be notified.

Our support team is dedicated to helping you resolve any issues quickly and efficiently.

Can using MetaAdManager cause Facebook restrictions?

MetaAdManager uses advanced anti-detection technology to minimize the risk of account restrictions.

Our tools are designed with multiple layers of protection:

  • Advanced Anti-Detection Process: We use proprietary anti-detection algorithms that keep your activities safe and undetectable by automated security systems.
  • Very Low Restriction Rate: Thanks to our continuous investment in anti-detection technology, the rate of account restrictions for users who follow our guidelines is extremely low.
  • Regular Updates: Our anti-detection system is constantly updated based on Facebook's latest security changes. We monitor Facebook's security patterns and adapt our tools accordingly to ensure maximum safety for our users.
  • Safe Operating Methods: All our tools operate using safe, tested methods that have been proven to work without triggering Facebook's security flags.

Best Practices for Maximum Safety:

  • Use fresh, high-quality Facebook accounts
  • Don't perform excessive actions in a short period
  • Follow Facebook's terms of service
  • Keep your accounts warm before using intensive tools

While we cannot guarantee that Facebook will never take action against any account (as this ultimately depends on Facebook's internal policies), our users consistently report very low rates of restrictions when using our tools responsibly.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.